Privacy Policy

Last Updated: 10th of May, 2022

At Tintash, your privacy is very important to us. Accordingly, we have prepared this Policy in order for you to understand how we collect, communicate, disclose and make use of personal information. The following outlines our privacy policy.

The summary text, where it appears, provides a plain English version of the topics covered in this policy. Please do read the entire text, as the summary doesn’t capture all details.

Thank you for visiting our website.

Tintash is a mobile and web development company that provides managed remote teams from around the globe. We work closely with you to design and build your digital products. Through our website we aim to provide you with clear and well organized information about our services. We want to make it easy for you to understand what we do and how to reach us.

This privacy policy explains what personal data is collected from you while you use the Tintash website, how we use it, and how you can exercise meaningful control over it. While you are here, we collect some personal information such as the device that you are using and your IP address. In addition, you may choose to provide information such as your name, email address, location and phone number through our ‘contact us’ form if you want to get in touch with us to begin a dialogue about working together.

Summary: We collect limited personal information with the purpose of improving your experience on our website. Most of this information is provided by you directly through our contact form if you choose to do so.

Tintash is the controller for the processing of your personal data when you use our services, in accordance with this privacy policy. As a data controller, Tintash is responsible for determining why and how your personal data is processed and is also responsible for complying with data protection legislation.

Summary: You can contact Tintash regarding the processing of your personal data by reaching us at the contact information provided at the end of this policy.

Webserver Statistics

Tintash website collects data for analytics and user journey improvements. This is based on statistics regarding the visits to the website. This information helps enhance the overall experience you have while using the website. All of this statistical information is anonymous and we cannot identify a person based on this unless a person signs up and provides their personal information on the website.

Telephone Inquiries

When you opt to reach us via telephone, the number might be stored. This is used by our client engagement team to follow up and communicate with you in order to understand your requirements and needs better.

Signup Form

Sign up form is used to collect basic information that you enter directly, for our sales team to be able to contact you and learn a little about the solution and services that you are looking for. This form asks for your full name, email address, phone number, country, and project description.

Your personal information like name and phone number is used by our team to reach out to you to facilitate getting a quote/obtaining our services. Some of this information is also needed for signing legal contracts and NDAs. A description of the project helps us understand the business problem that requires our assistance, and how to align our resources in the most efficient way possible to facilitate the clients’ journey with us. This information is sent to our CRM to ensure a smooth client journey.

Third Party Service Providers

Tintash uses third parties and vendors (“Third Party Service Providers”) to process data on our behalf under appropriate agreements.

This includes third party services to maintain and improve the website’s content. Through these service providers we process personal data to understand user interaction with our website and to obtain contact details where users provide it directly through our contact form. The list of these third party service providers and the product or service being used is as follows:

List of Third Party Service Providers

Third Party Service ProviderProduct/ServiceLink to Privacy Policy
Google AdsGoogle Search Adshttps://business.safety.google/adsprocessorterms/
Straight North PPC Campaign Conversion Trackinghttps://www.straightnorth.com/privacy-policy/
PaperformEmbedded Sign up formhttps://paperform.co/privacy/
Google WorkspaceEmail and Google sheets https://policies.google.com/privacy?hl=en
PipedriveCRM https://www.pipedrive.com/en/privacy
IntegromatAutomation tool to link forms with CRM https://www.integromat.com/en/help/privacy-notice
HelloSign Contract signing https://www.hellosign.com/privacy
Google Analytics Anonymous analytics and attribution information https://policies.google.com/privacy?hl=en-US
HotjarAnonymous user interaction heatmaps https://www.hotjar.com/privacy/

How Your Information May Be Used

We use the information solely for fulfilling the purposes specified by us and for other compatible purposes.

Tintash may share personal data with Third Party Service Providers to perform tasks on behalf of and under our instructions such as technical support, client education, billing, analytics, and communication.

We will not distribute or share your personal information with third parties without your knowledge and consent, except under the following circumstances: (a) If you use an account or profile associated with another party, we may share your information with the owners of that profile (for example, if you are an employee using your organization’s account or profile to communicate with us regarding our site and/or services); (b) With our corporate family of companies that are related by common ownership or control, to enable us to provide (or support us in providing) our services; (c) If Tintash is acquired by or merged with another company (in this event, Tintash will use reasonable efforts to notify you before information about you is transferred and becomes subject to a different privacy policy); (d) With Third Party Service Providers of Tintash to perform tasks on behalf of and under our instructions; (e) In response to subpoenas, court orders, or legal process, or to establish or exercise our rights to defend against legal claims; (f) If we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, safety of person or property, or as otherwise required by law; (g) For any purpose disclosed by us when you provide the information; or (h) We may also share aggregated information and other anonymized information for regulatory compliance, industry and market analysis, demographic profiling, marketing and advertising, and other business purposes.

Data Subject Rights

Tintash is committed to ensuring all of your data protection rights are protected. Listed below are the data protection rights that you have, as listed on the gdpr.eu website:

The right to access – You have the right to request Tintash for copies of your personal data.

The right to rectification – You have the right to request that Tintash correct any information you believe is inaccurate. You also have the right to request Tintash to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Tintash erase your personal data, under certain conditions, if the continued processing of that personal information is not justified.

The right to restrict processing – You have the right to request that Tintash restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Tintash’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Tintash transfer the data that we have collected to another organization, or directly to you, under certain conditions.

Storage, Transfer and Security of Data

We will not retain your personal information longer than necessary for the purposes for which it was collected.

Tintash may share personal data with Third Party Service Providers under appropriate agreements whereby they must agree to use such personal data only for the purposes for which they have been engaged by Tintash.

Your personal information may be transferred to, stored, and processed in the United States or a country that is not regarded as providing the same level of protection for personal information as the laws of your home country. We have put in place appropriate safeguards (such as contractual commitments) in accordance with applicable legal requirements to provide adequate protection for your personal information.

The security of your data is important to us, but please do remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Use of Cookies

Tintash website uses cookies to collect standard Internet log information and visitor behaviour information. Cookies are files placed on your browser that record and store this information to recognise your browser every time, and to enhance your user experience. We use the Osano platform for our cookie management.

We use these cookies to keep you signed in and to understand the user journey. This information helps us make the experience more customized for you, and to make improvements in the process.

Types of Cookies Used

Functional - Tintash website uses these cookies to identify you on the website and store your preferences.

Analytics - Tintash website uses these cookies to collect anonymous information regarding how you use the website, as described under the use of Third Party Providers.

Marketing - Marketing cookies are used on the Tintash website to store information of the pages you visit in order to show relevant pages to you. You can choose to enable or disable these cookies by accessing the cookie setting on your browser.

If you want to change your cookie preferences at any time, you can click the cookie icon on the bottom right corner and change the settings you've previously selected. If you would like to delete cookies or instruct your web browser to delete or refuse cookies, you can do so by choosing appropriate browser settings.

For more information on how to manage cookies on some of the major browsers, please see below:

Google Chrome

https://support.google.com/chrome/answer/95647?hl=en

Internet Explorer

https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies

Firefox

https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer?

Safari

https://support.apple.com/en-au/guide/safari/sfri11471/

This Privacy Policy does not cover the use of cookies by any third-party links. Tintash will not be liable for the personal privacy policies on these sites. Please be aware that the privacy policies of these websites could vary from our own.

Contact Information

If you have any questions regarding this privacy policy, or how Tintash processes personal data, please do not hesitate to contact us using the following contact information.

Email address:[email protected]

GDPR Representative:

Osano International Compliance Services Limited
ATTN: AE4E
25/28 North Wall Quay
Dublin 1, D01 H104
IRELAND

A Note about Children

We do not intentionally gather personal information from visitors who are under the age of 16. If a child under the age of 16 submits personal information to Tintash and we learn that the personal information is the information of a child under 16, we will attempt to delete the information as soon as possible. If you believe that we might have any personal information from a child under 16, please contact us at: [email protected].

This privacy policy was last updated in May 2022. We may update our privacy policy from time to time. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.